FAQs

FAQ

Shipping

Where do you ship to?

How much is shipping?

How long does shipping take?

Can I track shipping?

Which shipping courier do you use?

Will I have to pay any taxes or duties?

Returns & exchanges

What is your returns policy?

How do I arrange a return or exchange?

How long can I return or exchange my order after receiving it?

Are returns free?

Where do I send my item for return?

How long will it take to process my return or exchange?

Payment

Which payment methods do you accept?

Phone necklace product information

What is the material of the phone case?

What material is the cord strap?

Is the length of the cord strap adjustable?

Does the Phone Necklace fully protect my phone?

Available Phone Necklace models / product range

When will the Phone Necklace be available for my phone model?

When will the Phone Necklace be available in my dream color?

Further questions

I have further questions